India

<p>Here in India, we citizens as consumers don&#8217;t quite take customer feedback as seriously yet, as they do in some other countries. In my first job for a short stint at a BPO in Bangalore, I was puzzled to find out that random surveys went out to retail customers of our Hewlett Packard products in&#8230;</p>

<p>India &#8211; More highways or Better National &amp; Public Transport? &nbsp; This is an email I had sent to our Minister for Road Transport &amp; Highways in January this year. Of course I am still optimistic (or delusional) enough to hope for a response or an opportunity to further discuss this topic. Either way, I&#8230;</p>

<p>Design Thinking &#8211; Shelters for the Homeless [3.5 minute read] Here&#8217;s the next post, towards sharing stories and incidents around design thinking in daily lives, towards a better collective understanding. My earlier post was about taps at home, and why house helps might be wasting water. If you missed that, here&#8217;s the link. Now, in&#8230;</p>

<p>India has seen an almost meteoric rise in the number of SUVs and compact-SUVs in the last few years. Perhaps the size fits in well with our gradually growing economy, disposable incomes, and egos. Among things that haven&#8217;t grown, is our sense of driving and responsible presence on the road. India&#8217;s roads are getting more&#8230;</p>

<p>Our Right to Privacy Image source Towards the last week of August this year, here in India there was a landmark Supreme Court verdict that a lot of you must have heard/read about. It had something to do with the citizens of India, and our right to privacy. After the initial petitions that were filed&#8230;</p>